Otis Singleton
Anaheim Public Utilities (APU) is the electric company that services the city of Anaheim, California. APU is a city-owned, not-for-profit electric and water utility that has been serving residents and businesses in Anaheim for over 115 years. The company provides affordable and reliable electricity to over 340,000 residents, 20,000 businesses, and 25 million annual visitors in the city. APU sources its electricity from a wide range of renewable resources, including biomass, bio-waste, geothermal, wind, and solar, with plans to increase the share of renewable sources in its power portfolio to 60% by 2030.
| Characteristics | Values |
|---|---|
| Assigned electric company | Based on address |
| Utility company | Delivers power to the home and handles emergencies |
| Retail Electricity Provider (REP) | Provides power, handles customer service, sends bills, and coordinates with the utility company |
| ESID Number (Electric Service Identifier) | A unique number assigned to a property address, acts as a social security number for the electric meter |
| Choosing an electricity supplier | In regulated areas, one utility company provides all services; in deregulated areas, you must choose your electricity supplier |
| Finding your electric company | Use an address search tool or the ElectricityPlans ESID Lookup Tool |
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What You'll Learn
Using an ESID Lookup Tool to find your electricity provider
An ESID, or Electric Service Identifier, is a unique number assigned to a "Service Delivery Point". It is sometimes referred to as an ESIID, ESI ID or ESI-ID. While the number is not visible on your meter, it is tied to a physical address. Each utility delivery company uses a different number sequence. For example, ESIDs for Oncor typically start with 1044, while those for CenterPoint usually begin with 10089. The rest of the number in the ESID is specific to your home or business meter, ensuring that each address has its own distinct identifier.
Your ESID number is helpful when you are shopping for electricity plans. Your energy provider will use this number to set up the electricity service to your meter. The ESID for your meter will tell you which utility company (ex: Oncor or Centerpoint) is responsible for the delivery of electric service to your property.
If you are unable to find your ESID number using an ESID lookup tool, it's most likely that your service location or meter is new and hasn't been set up yet. In this case, you should contact the local utility company to schedule a new meter set. Your new meter number will be added to the database within 24 hours of the meter set.
There are several ESID lookup tools available online. Some tools require you to enter your address in the address search bar, while others may require you to enter your zip code to compare business energy providers.
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Understanding the difference between a utility company and an electricity provider
The terms "utility company" and "electricity provider" are often used interchangeably, but they refer to different parts of how we get our power. Depending on where you live, your utility company and electricity provider might be the same entity. However, in states with deregulated electricity and natural gas markets, there is an important distinction between the two.
A utility company, or local electric company, is responsible for the infrastructure that delivers electricity to your home or business. This includes owning and maintaining the physical infrastructure for electricity transmission and distribution, such as power lines, poles, transformers, and meters. They are the ones you call when your power goes out or there is another emergency, such as a gas leak. They are also responsible for the generation, transmission, and distribution of electricity, water, and natural gas, ensuring that these utilities reach your home or business safely and without interruption. Utility companies are typically regulated by state and federal agencies to ensure they provide reliable service at fair prices.
An electricity provider, on the other hand, is the company you choose to buy your electricity from in a deregulated market. They purchase wholesale electricity from power generators and sell it to consumers at retail prices, offering various plans, rates, and customer service. In some states, such as deregulated areas of Texas, you must pick an electricity supplier for your home or business, while in other states, like Ohio or Connecticut, you can stay with the local utility company. In a deregulated market, electricity providers compete for business, giving consumers the power to choose the provider that best suits their needs and switch if they are not satisfied.
To find out which utility company and electricity provider service your address, you can consult your electricity or gas bill, contact your city or town hall, or use an online lookup tool, such as the ElectricityPlans ESID Lookup Tool for those in Texas.
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How to set up electricity in a new home
Setting up electricity in a new home can be a challenging task. Here is a step-by-step guide to help you through the process:
Research and Planning
First, you need to research the electric companies that service your new address. You can do this by checking your monthly electricity bill or using an online lookup tool, such as the ElectricityPlans ESID Lookup Tool for Texas addresses. Alternatively, you can refer to state-specific resources, such as the state-by-state database of the American Coalition of Competitive Energy Suppliers, or lists of regulated utilities provided by local boards. If you are moving to an area with a deregulated market, you will have more options to choose from, but it will require more research to find the best value for your needs. You can ask your property manager or realtor if they have any preferred providers.
Create a Checklist
Make a list of all the services at your current address and find their contact details. You will also need to gather information such as your name, contact details, service address, and the date on which you want to commence service at your new address. It is a good idea to plan ahead by at least two weeks and schedule your utilities to be turned on the day after you get your keys, so you have power while moving in.
Contact Current and New Providers
Send your current providers an end-of-service notice, and use the day after your move as the disconnection date. Ask them to leave the power on for at least 48 hours after you move out, so you have power when you return to pick up any remaining boxes. Then, contact the utility providers at your new address and open an account to start service. You may be required to pay a security deposit as a new customer, depending on the utility type and your credit rating.
Understand the Costs
Analyze the current costs of electricity for your new home and compare the rates and structures offered by different plans and providers. Long-term plans tend to offer lower prices but require a lock-in period of more than 12 months, while short-term or monthly plans offer more flexibility but may have varying rates. Check if the total cost includes any taxes, fees, or other charges.
Stay in Contact
Keep a list of phone numbers for your utility providers handy on moving day in case something goes wrong, and you need to get in touch with them quickly. Confirm with your new providers that the services will be terminated or started on the dates you ordered them to be.
Choose a Plan
Once you have established an account with the utilities, you can shop around for an electricity plan that suits your needs and budget. Consider factors such as contract length, customer service, contract flexibility, incentives, and reliability of service when choosing a plan and provider.
By following these steps, you can efficiently set up electricity in your new home and ensure that you have the power you need from the day you move in.
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What to do if your power is out
If your power goes out, there are several steps you should take to stay safe and protect your appliances and electronics. Firstly, confirm what is happening. Check your main electric panel to see if you have a tripped circuit breaker and try to find out what caused the problem. If you detect some common causes of power outages, they will give you a clue about what might be happening. Disconnect anything on that circuit before you flip the breaker back on. If you don't have any tripped circuit breakers, the problem is likely beyond a local event. Check if street lights are out and if other houses have power. Call your neighbours to see if they are experiencing similar problems.
The next step is to report the power outage to your utility company. In deregulated energy markets, you may purchase electricity from licensed Retail Electric Providers (REPs). Find the TDSP (Transmission & Distribution Service Providers), EDU (Electric Distribution Utilities), or TDU (Transmission and Distribution Utility) for your area. These acronyms refer to the utility company that generates and distributes electricity in your area.
To protect your appliances, turn off or unplug them. Power surges when the power returns can damage sensitive equipment and large appliances. It is easy to forget what was in use when the power went off, such as the stove or iron, which can create safety hazards when the power returns, especially if you are not home. If all the appliances in your home switch on simultaneously when power returns, the strain could trip the breakers of your electrical system. Keep the refrigerator and freezer doors closed to prevent food spoilage. You can safely consume refrigerated food up to 4 hours after the power goes out. After this, pack items with ice in a cooler to keep them below 40°F. A full freezer will take about 48 hours to thaw, but this falls to 24 hours if it is half full.
If the power outage occurs at night, you will need a source of light. Candles are a traditional choice but introduce the risk of fire and can increase temperatures. Flashlights, battery-operated lights, and lanterns are a safer alternative. Light bulbs with built-in batteries that stay charged in your light sockets are a good option, and you should keep extra batteries on hand.
If the power outage was the result of a storm, flood, or other natural disasters, check your property for damage. Report any fallen power lines and do not touch or go near them. Clean up any debris and do not use any water-damaged electrical outlets, appliances, or circuit breaker boxes until they have been checked by a professional. Avoid flooded basements or rooms, as you could experience electrical shocks. Check your yard for fallen trees or limbs.
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How to find your ESID number
If you are looking to find your ESID number, there are several ways to go about it. Firstly, it is important to know what an ESID number is and why it is important. An ESID number, short for Electric Service Identifier, is a unique number assigned to your property address. It acts as a social security number for your electric meter and helps utility companies enrol customers, switch energy providers, and measure your usage.
Your ESID number is essential for setting up and managing your electricity service. It ensures that your address and meter are correctly linked to your account, facilitating switching providers and accurate billing. Therefore, it is crucial when shopping for electricity plans and providers.
There are several ways to find your ESID number. One way is to locate it within your electricity bill. It is usually a 17 or 22-digit number found near the top of your bill, next to your account number. Another way to find your ESID number is by using an online ESID Lookup Tool. These tools are offered by various websites and allow you to find your unique ESID number by entering your address or zip code. They also provide information on the utility company servicing your location and offers from retail electricity providers.
It is important to note that ESID numbers are specific to certain areas, such as Texas, where the electricity market is deregulated. In deregulated areas, you must choose your electricity supplier, as one utility company does not provide all services. Therefore, knowing your ESID number is crucial for selecting the correct utility company and ensuring an uninterrupted power supply.
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Frequently asked questions
You can find out which electric company services your address by using an ESID Lookup Tool (Electricity Service Identifier). This tool will provide you with your unique ESID number, the utility company that services your location, and offers from retail electricity providers.
Your ESID (Electric Service Identifier) number is a unique number assigned to your property address, acting as a social security number for your electric meter. It ensures your address and meter are correctly linked to your account, helping with switching providers and accurate billing.
A utility company delivers power to your home and handles emergencies and outages. A retail electricity provider (also known as an electricity or power supplier) sells you the electricity and manages customer service, billing, and plan options.
In regulated areas, one utility company provides all services and is assigned based on your address. However, in deregulated areas, you must choose your retail electricity provider, which offers different plans.
You can find out by searching for your address or zip code on an electricity provider's website. They will show you the available electricity providers in your area.
