
Rochester Gas and Electric (RG&E) is an electric company that serves approximately 383,592 electricity customers and 317,661 natural gas customers in central upstate New York. RG&E was formed in 1892 through the consolidation of three electric companies and the Rochester Gas Light Company. Today, it is a highly regulated utility company tasked with delivering energy to its customers through its wires, substations, and pipelines. RG&E offers various programs and rebates to help its customers improve their energy efficiency and provides resources to track their energy usage. While RG&E has control over delivery rates, its bills include a supply line item that the company has no control over.
| Characteristics | Values |
|---|---|
| Full Form | Rochester Gas and Electric |
| Parent Company | AVANGRID |
| No. of Electricity Customers | 383,592 |
| No. of Natural Gas Customers | 317,661 |
| Service Region | Central Upstate New York |
| Alternative Suppliers | Nordic Energy Services, LLC |
Explore related products
What You'll Learn
- RG&E is short for Rochester Gas and Electric, a New York-based company
- RG&E customers can track 12 months of their home's electric usage online or via bill
- RG&E's rates are controlled by NY PSC and include supply surcharges in the PTC rate
- RG&E was formed in 1892 by the consolidation of three electric companies and the Rochester Gas Light Company
- RG&E is regulated by the New York State Public Service Commission and delivers energy to homes

RG&E is short for Rochester Gas and Electric, a New York-based company
RG&E stands for Rochester Gas and Electric, a New York-based company that provides electricity and natural gas to its customers. Founded in 1848, RG&E has been serving the Rochester community and its surrounding areas for over a century. The company currently serves approximately 388,737 electricity customers and 321,651 natural gas customers in a nine-county region centred on Rochester.
RG&E is committed to providing safe and reliable service to its customers and actively contributes to the communities it serves. The company spearheads conservation efforts, encourages economic growth, assists local businesses, and supports charitable organisations through unique programmes. RG&E also offers initiatives to help customers improve their energy efficiency, such as smart meters and rebates.
In the late 1990s, deregulation in New York required RG&E to sell its generation assets and become a distribution-only utility. This deregulation also gave New York consumers the freedom to choose their energy suppliers, allowing them to select from various competitive rates offered by alternative providers. As a result, RG&E customers can now compare rates and choose plans that best meet their needs.
As part of its commitment to customer service, RG&E provides tools to help customers understand their energy usage and manage their bills. Customers can track their monthly energy usage through their RG&E account and access information about billing calculations and available rates. RG&E also offers emergency support, providing contact information for suspected gas leaks and safety precautions.
The Demise of an Electric Bus Company: Bankruptcy Blues
You may want to see also
Explore related products

RG&E customers can track 12 months of their home's electric usage online or via bill
Rochester Gas and Electric, or RG&E, is a distribution-only utility company that provides electricity to approximately 383,592 customers in central upstate New York.
RG&E customers can track 12 months of their home's electric usage by requesting this information from RG&E. This can be done most easily by logging into your online RG&E account. Alternatively, you can request this information by calling RG&E customer service at 1-800-743-2110.
By tracking your home's electric usage, you can gain a better understanding of your energy consumption patterns and identify areas where you can conserve energy or improve your home's energy efficiency. This information can also be useful for comparing your RG&E rates with those of other energy suppliers in your region, such as Nordic Energy Services, LLC, and deciding whether to switch to a different supplier.
In addition to tracking your electric usage, RG&E offers various programs and rebates to help you improve your home's energy efficiency, such as their Smart Energy initiative. They also provide tips and tools to help you conserve energy, especially during the winter months when energy usage tends to be higher. By enrolling in their budget billing program, you can also spread out your bill payments over 12 months, making it easier to manage your energy costs throughout the year.
Electric Company Services in Madisonville, TN: Who to Call?
You may want to see also
Explore related products

RG&E's rates are controlled by NY PSC and include supply surcharges in the PTC rate
Rochester Gas and Electric (RG&E) is a distribution-only utility company that provides electricity to approximately 383,592 customers and natural gas to 317,661 customers in central upstate New York.
RG&E's rates are controlled by the New York Public Service Commission (NY PSC), which oversees the company's default service rates, also known as the "Price to Compare" or PTC. These rates represent the generation supply costs passed directly to customers without any mark-up. The PTC rate includes the cost of generating the electricity as well as transmitting it from power stations to RG&E's local electrical switch yards. From there, the electricity is distributed through the RG&E local electrical grid for delivery to homes.
The PTC rate is composed of the Supply charge, which is based on market conditions during the billing period and varies depending on the customer's location. RG&E's supply charge is subject to change based on forecasted daily market prices. In addition to the Supply charge, there are other charges that contribute to the overall cost of electricity, such as the Merchant Function Charge, the Clean Energy Standard Supply Surcharge, and the Electricity Supply Reconciliation Mechanism.
While RG&E's rates are controlled by the NY PSC, New York electric consumers have the freedom to choose their electricity supplier. Energy Service Companies (ESCOs) are alternative suppliers that offer competitive rates by shopping for deals on the wholesale market. Unlike RG&E's rates, ESCO rates are not regulated by the NY PSC and do not include the same complicated supply surcharges in their monthly PTC rate. This allows ESCOs to provide fixed-rate plans for various term lengths, although early cancellation of a fixed-rate plan may result in fees.
Electric Companies: Exploring Local Options and Availability
You may want to see also
Explore related products

RG&E was formed in 1892 by the consolidation of three electric companies and the Rochester Gas Light Company
The Rochester Gas and Electric Company, also known as RG&E, was formed in 1892. The company was created through the consolidation of three electric companies and the Rochester Gas Light Company.
The story of RG&E began in 1879 with the establishment of the Rochester Electric Light Company, the city's first electric utility. This company harnessed the power of water wheels to generate electricity at the Genesee River's Lower Falls. Soon, two other major players entered the market: the Brush Electric Light Company in 1881 and the Edison Illuminating Company in 1886. However, the presence of three competing electric companies led to a tangled web of wires and different voltages, currents, and wires being used across Rochester.
The situation began to change with the end of the War of the Currents and the adoption of AC current as the standard. This development paved the way for the consolidation of the three electric companies (Rochester Electric Light Company, Brush Electric Light Company, and Edison Illuminating Company) with the Rochester Gas Light Company in 1892, marking the birth of RG&E.
Over time, RG&E has undergone several name changes and mergers. In 1919, the company's name changed to the Rochester Gas and Electric Corporation when the electric railways were transferred to the New York State Railway system. RG&E has also faced regulatory changes, such as the deregulation in the late 1990s that required it to sell off its generation assets and become a distribution-only utility. Despite these transformations, RG&E continues to serve a significant number of electricity and natural gas customers in central upstate New York.
Electricity Distribution Companies: Powering Homes and Businesses
You may want to see also
Explore related products

RG&E is regulated by the New York State Public Service Commission and delivers energy to homes
Rochester Gas and Electric (RG&E) is a subsidiary of AVANGRID, Inc. and is regulated by the New York State Public Service Commission (NYSPSC). RG&E delivers energy to homes through its power lines, substations, and pipelines. The company operates in a nine-county region in New York surrounding the City of Rochester, serving approximately 380,000 electricity customers and 300,000 natural gas customers.
RG&E offers electricity and natural gas rates to its customers, and they can track their energy usage through their monthly bills or online accounts. The company is committed to helping its customers manage their energy use and costs. RG&E provides tips on reducing energy consumption, such as adjusting thermostats and proper insulation. They also offer financial assistance programs, such as the Energy Assistance Program and the Home Energy Assistance Program (HEAP), to support families in need.
The rates charged by RG&E are regulated by the NYSPSC. The company's delivery charges, which cover infrastructure operating costs and maintenance, must be approved by the Commission. These charges are separate from supply charges, which represent the price of the electricity consumed. While RG&E purchases the supply on behalf of its customers, they do not mark up or profit from this line item on customer bills.
In recent years, RG&E has proposed changes to its delivery rates through the ""Reliable Energy New York" plans. These proposals aim to invest in infrastructure upgrades, improve system resilience and sustainability, and support the transition to clean energy. The plans also include initiatives to enhance customer support and community development. The proposed changes undergo a thorough review process by the NYSPSC before implementation.
RG&E plays a crucial role in delivering energy to homes in its service region, and its operations are closely regulated by the NYSPSC. The company strives to balance infrastructure investments, community support, and customer needs while providing transparent and competitive energy rates.
Electric Companies in 75407: Who's Powering Your Home?
You may want to see also
Frequently asked questions
RGE stands for Rochester Gas and Electric, a distribution-only utility company that serves Rochester, New York.
RGE's rates are controlled by NY PSC and include complicated supply surcharges in their monthly PTC rate. RGE's delivery rates have increased in the past, but have remained stable over the winter.
If you live in Rochester, New York, you can check if you are within the Rochester Gas and Electric service region by entering your ZIP code on their website.




























