
Boston, a major metropolis in New England, has a population of nearly 700,000 people and is part of a metropolitan area that totals 4.3 million residents. The city's large population and urban lifestyle mean that energy rates must be reasonably priced and energy services must be efficient to meet residential and business electricity demands. The utility serving Boston is Eversource Energy, which delivers electricity and natural gas to its customers. Eversource has about 207,000 customers and operates a service area of nearly 1,500 square miles, making it one of the largest utilities in New England. Boston also has a Community Choice Electricity program, which helps the city achieve its goal of carbon neutrality by 2050.
| Characteristics | Values |
|---|---|
| Name of the electric company serving Boston | Eversource Energy |
| Number of Customers | 207,000 |
| Service Area | 1,500 square miles |
| Contact Number | 800-286-2000 |
| Website | www.eversource.com |
| Boston's Goal | Carbon neutrality by 2050 |
| Boston's Population | 700,000 |
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What You'll Learn

Boston's main electricity provider is Eversource Energy
In the past, a single utility company managed all aspects of electricity service in Boston, from transmission and distribution to billing and payments. However, following deregulation, these responsibilities have been divided among different entities. While Eversource Energy is the primary utility provider in Boston, residents can choose from various suppliers offering different plans to suit their needs.
The Boston Community Choice Electricity (BCCE) program is a municipal aggregation program that allows the city to secure electricity at competitive rates. BCCE aims to provide affordable and renewable electricity options to its customers, with a focus on making energy decisions that align with the values of the Boston community. Eversource Basic Service customers are automatically enrolled in BCCE's Standard plan, which offers 39% renewable energy.
Eversource Energy is committed to safe and reliable service delivery, as well as helping its customers and communities. The company has a defined process in place to restore service as quickly and safely as possible in the event of an outage. Boston residents can contact Eversource Energy at 800-286-2000 or visit their website for more information or assistance.
Additionally, Boston has been recognized as one of the greenest cities in the nation, with a focus on renewable energy sources and carbon neutrality. The city's Climate Action Plan outlines strategies to reduce emissions from buildings, transportation systems, and energy supply, with a goal of achieving carbon neutrality by 2050.
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The Boston Community Choice Electricity (BCCE) program
The BCCE program gives Bostonians greater control over their electricity supply, allowing them to choose the type of electricity that powers their homes or businesses. It provides options for more renewable energy, such as the Green 100 plan, and the lower-cost Optional Basic plan. The program automatically enrolls Eversource Basic Service customers, and new customers are given the opportunity to opt out of BCCE or opt for more renewables. If a customer does not opt out, they are placed on the Standard plan, which includes 39% renewable energy.
The BCCE program is designed to help Boston achieve its goal of carbon neutrality by 2050. This means that the community will only release as much carbon pollution as the environment can safely absorb. The program is one of the primary tools for reducing emissions from the city's energy supply, with a focus on delivering benefits and economic opportunities to socially vulnerable communities that are disproportionately affected by pollution and climate change.
The BCCE program has six principles that guide its implementation. These principles were developed with input from a Working Group comprising local experts, advocates, community leaders, and residents. The program offers a reliable, not-for-profit electricity option, with low-cost electric rates that remain fixed over the long term. Eversource continues to handle electricity delivery, customer billing and service, meter reads, and power outages, ensuring that BCCE customers experience no changes in their electricity service or quality.
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BCCE offers three plans, including the Standard plan
Boston Community Choice Electricity (BCCE) is a municipal aggregation program that offers Boston residents a choice of electricity plans to power their homes or businesses. BCCE is the largest of 195 such programs throughout Massachusetts, and it aims to provide affordable and renewable electricity to its customers.
In addition to the Standard plan, BCCE offers the Green 100 plan and the Optional Basic plan. The Green 100 plan is a 100% clean energy option sourced from the New England area, contributing to Boston's goal of achieving carbon neutrality by 2050. The Optional Basic plan is a lower-cost alternative, allowing BCCE to serve a wider range of customers with varying needs and preferences.
The availability of these plans demonstrates BCCE's commitment to providing flexible and sustainable energy options for Boston residents. By offering a choice of plans, BCCE empowers customers to select the one that best aligns with their values and budget. It is worth noting that energy rates in Boston fluctuate, with the cheapest rates typically offered towards the end of spring, and higher prices during the summer, autumn, and winter. Therefore, customers are advised to research and compare plans before making a decision.
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BCCE's goal is to achieve carbon neutrality by 2050
Boston has set a goal of making the city carbon neutral by 2050. The city's Climate Action Plan is a five-year work plan that outlines the actions needed to achieve this goal. The plan focuses on reducing emissions from buildings, transportation systems, and energy supply. To achieve carbon neutrality, Boston Community Choice Electricity (BCCE) offers three plans with different options for renewable energy, including the Standard plan (39% renewable energy), the Green 100 plan (100% renewable energy), and the lower-cost Optional Basic plan.
To achieve its goal of carbon neutrality, BCCE offers the Optional Green 100 plan, which provides 100% clean energy sourced from the New England area. This plan helps to reduce the environmental impact of energy consumption by Bostonians and contributes to the city's overall goal of becoming carbon neutral. BCCE also supports the adoption of zero-emission vehicles and the development of zero-net carbon new construction, transitioning from fossil fuel systems to electricity powered by carbon-free energy sources.
In addition to BCCE's efforts, the City of Boston is developing policies to make existing large buildings more energy-efficient and climate-friendly. Large buildings are the biggest emitters of carbon pollution in the city, so implementing carbon standards for these buildings is a crucial part of the 2019 Climate Action Plan Update. The city is also working towards increasing energy efficiency and resiliency in its building portfolios by using self-funding financing models.
Overall, BCCE's goal of achieving carbon neutrality by 2050 is aligned with Boston's commitment to creating a vibrant, sustainable, and equitable future. By offering renewable energy plans, supporting the adoption of zero-emission vehicles, and promoting energy-efficient buildings, BCCE plays a crucial role in reducing Boston's carbon footprint and contributing to the city's climate resilience goals.
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Eversource also delivers natural gas to Boston
The electric company that serves Boston is Boston Community Choice Electricity (BCCE). BCCE is a municipal aggregation program that allows the city to secure electricity at a competitive rate. Eversource is one of the energy suppliers for BCCE.
Eversource is an energy company that delivers electricity, natural gas, and water to its customers. In Boston, Eversource delivers natural gas to homes and businesses and maintains a safe and reliable system for doing so. The company also offers customer service, emergency response, and meter reading.
Eversource is the default natural gas supplier for homes in its territory. However, customers have the option to choose a competitive supplier for their natural gas supply. In this case, Eversource will still deliver the natural gas and perform all the associated services, but the amount paid for the supply charge will be determined by the chosen competitive supplier.
Eversource occasionally offers prospective gas customers the opportunity to switch to natural gas by leaving informational door hangers or through door-to-door visits in neighborhoods. They will send a letter notifying customers of their planned visits and will never ask for personal or financial information without proper verification.
Eversource also provides its customers with a defined process to restore all customers' services as quickly and safely as possible in the event of an outage.
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Frequently asked questions
The utility serving Boston is Eversource Energy.
Eversource Energy delivers electricity and natural gas to customers in Boston.
The BCCE is a municipal aggregation program that allows the City of Boston to secure electricity at a competitive rate. The program aims to provide affordable and renewable electricity to its customers.
You can use the search function on the Mass.gov website to find the electric company that serves your city or town.
You should contact Eversource Energy by calling 800-286-2000 or by visiting their outage page.
























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