Otis Singleton
E.ON Next is a UK-based electricity and gas supplier. The company provides a range of contact options for customers, including phone, email, and social media. E.ON Next's customer service team is available to assist with emergencies related to prepayment or credit meters outside of regular business hours. The company also offers guidance on energy-saving options for homes, insulation, and reducing carbon emissions through government-funded schemes and energy efficiency grants. E.ON is regarded for its efficient customer service and transparency in energy usage tracking.
| Characteristics | Values |
|---|---|
| Home-related calls | 0808 501 5200 |
| Business-related calls | 0808 501 5699 |
| Emergency calls | 0808 501 5088 |
| Energy-saving options | 0333 202 4422 |
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What You'll Learn
E.ON Next emergency contact information
E.ON Next customers can contact the company about emergencies with their prepayment or credit meter outside of regular business hours (9 am-5 pm Monday to Thursday, 9 am-4 pm Friday) by calling 0808 501 5088, or by sending an email or reaching out on social media. The company also provides a dedicated phone number for speech or hearing-impaired customers: by putting 18001 in front of the E.ON Next phone number, customers can use text relay at no extra cost. More information on this service can be found on the Relay UK website.
For general home-related inquiries, E.ON Next can be reached at 0808 501 5200, and for business-related inquiries, the number is 0808 501 5699.
If you are unsure who your electricity supplier is, you can find out by contacting your distribution network operator (DNO). If you live in England, Scotland, or Wales, you can call 105 for free to be connected to your DNO. If you live in Northern Ireland, call 03457 643643.
Additionally, you can find out who your electricity supplier is by obtaining your electricity Meter Point Administration Number (MPAN) and contacting the Meter Point Administration Service. Your MPAN can be found on your electricity bill under 'Distributor ID'. With your MPAN, you can use the online Find My Supplier search tool or call 0870 608 1524 to identify your electricity supplier.
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E.ON Next business contact information
E.ON Next provides a range of contact options for businesses. The company's business-related customer service line is 0808 501 5699, and the lines are open from 9 am to 5 pm, Monday to Thursday, and 9 am to 4 pm on Friday. Additionally, for speech or hearing-impaired customers, a text relay service is available at no extra cost by dialling 18001 before the phone number. For emergencies regarding prepayment or credit meters after 5 pm or on weekends, businesses can call 0808 501 5088, send an email, or reach out via E.ON Next's social media channels.
Furthermore, E.ON Next offers a dedicated phone line for businesses seeking information on energy-saving options, insulation, and reducing carbon emissions through government-funded schemes and energy efficiency grants. This number is 0333 202 4422, and the lines are open Monday to Friday, 9 am to 5 pm.
The company also provides a business email address, [email protected], through which customers can get in touch with E.ON Next.
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E.ON Next home contact information
E.ON Next provides several ways to contact them regarding your home electricity and gas supply. Their website offers distinct contact numbers for home and business-related queries. For home-related queries, you can reach them at 0808 501 5200. This line is open from 9 am to 5 pm, Monday through Thursday, and from 9 am to 4 pm on Fridays.
For emergencies with your prepayment or credit meter after 5 pm or over the weekend, you can contact E.ON Next at 0808 501 5088. You can also reach out to them via email or social media.
Additionally, if you're interested in learning about energy-saving options for your home, such as insulation or reducing carbon emissions through government-funded schemes and energy efficiency grants, you can call E.ON Next at 0333 202 4422. Their lines are open Monday to Friday, from 9 am to 5 pm.
E.ON Next also provides a dedicated email address for business-related queries: [email protected]. Furthermore, they accommodate speech or hearing-impaired customers by offering a text relay service at no extra cost. To utilise this service, simply add 18001 before their phone number and refer to the Relay UK website for more details.
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E.ON Next contact information for energy saving options
E.ON Next offers a variety of options for customers to contact them regarding their energy supply and services. Their telephone support team is available from 9 am to 5 pm, Monday to Thursday, and 9 am to 4 pm on Fridays. For customers with speech or hearing impairments, a text relay service is available at no extra cost by dialling 18001 before the phone number.
For general enquiries regarding your home energy supply, the number to call is 0808 501 5200. For business-related enquiries, the number is 0808 501 5699. For emergencies with your prepayment or credit meter, you can call 0808 501 5088, or contact E.ON Next via email or social media.
If you are interested in energy-saving options, such as insulation or reducing your carbon footprint through government-funded schemes and energy efficiency grants, you can contact E.ON Next on 0333 202 4422. Their lines are open Monday to Friday, 9 am to 5 pm. You can also check your eligibility for these schemes online.
The E.ON Next website offers several self-service options and a community forum where you can ask questions and receive responses from fellow customers and employees. Additionally, the E.ON Next Energy Fund provides support for customers experiencing financial hardship. This includes providing replacement energy-efficient appliances, such as cookers, fridges, or washing machines. To apply for the fund, you will need your E.ON Next account number, and you may be asked to provide proof of benefits or medical diagnoses.
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E.ON Next contact information for emergencies with prepayment or credit meter
If you are an E.ON Next customer and are experiencing an emergency with your prepayment or credit meter, there are several ways to get in touch. E.ON Next is available after 5 pm and over the weekend to address these emergencies.
You can call the company's emergency line at 0808 501 5088. This line is open outside of regular business hours, which are 9 am to 5 pm, Monday to Thursday, and 9 am to 4 pm on Fridays.
Alternatively, you can send an email or reach out via E.ON Next's social media channels. The company also provides a dedicated phone number for speech- or hearing-impaired customers. By adding 18001 before the phone number, you can use the text relay service at no extra cost. More information on this service is available on the Relay UK website.
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Frequently asked questions
0808 501 5200.
0808 501 5699.
0808 501 5088.
