Wiktor Wise
Igloo's range of electric coolers is a popular choice for many, from construction workers to beachgoers. However, as with any product, sometimes things can go wrong. If your Igloo electric cooler is no longer working as it should, there are a few options available to you. Firstly, it's worth checking if your cooler is still under warranty, as Igloo may repair or replace it free of charge if it's defective. If your cooler is no longer under warranty, you may need to purchase replacement parts or get creative with some DIY fixes. Either way, you'll need to identify the specific issue with your cooler, whether that's a broken latch, a faulty button, or something else. Once you know the problem, you can decide on the best course of action to get your Igloo electric cooler back in working order.
How to fix an Igloo electric cooler
| Characteristics | Values |
|---|---|
| Latch repair | Use a Philips screwdriver to fix a stuck latch |
| Latch repair | Remove cap covers on both sides of the lid with a flat-head screwdriver |
| Latch repair | Reattach cover caps by hooking the hinge at the top, swinging the cover in, and pressing until it clicks |
| Latch repair | Ensure the latch is on the same side as the notch on the side of the cooler's rim to prevent accidental opening |
| Latch repair | Check that the plastic tension strip is inside the grooved track on the inside of the lid |
| Replacement parts | Check Amazon for replacement parts, such as the cooler button and spring |
| Replacement parts | Igloo's website may have replacement parts, but they may not specify compatibility with certain models |
| Warranty | Igloo offers a limited warranty to repair or replace defective products free of charge |
| Warranty Claims | Retailer Warranty Claims should be handled by the appropriate Sales Representative and then forwarded to the Igloo Regional Manager |
| Recycling | Plastic coolers cannot be easily recycled due to the combination of different types of plastic |
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What You'll Learn
Fixing a stuck latch
If the latch on your Igloo Playmate Cooler is stuck, you may be able to fix it with a Philips screwdriver and a few minutes of your time. First, carefully pop off the cap covers on both sides of the lid with your fingernail or a flat-head screwdriver. Once the cap covers are off, you can remove the side screws. When both screws are out, you should be able to flex the lid over the screw mounts and use the handle to pull the lid off from the cooler body.
With the lid removed, you can examine the latch. Make sure that the plastic tension strip is inside the grooved track. You can then carefully put the lid back on, ensuring that the latch is on the same side as the notch on the side of the cooler's rim. This is how the latch locks the plastic strap so that the lid doesn't accidentally swing open.
Before reattaching the cover caps, test the dual swinging of the lid. Press the latch to make sure it moves the strip into the track, allowing it to leave the notch on the side. If one side of the cooler is rubbing, you'll need to loosen the screw on that side. If the cooler won't stay locked, you may need to tighten the screw or readjust the plastic strip.
If you are still having trouble, you can contact Igloo's customer service for in/out-of-warranty repair. Alternatively, you can try to find replacement parts online. Amazon, for example, has the cooler button and spring in stock. However, make sure to read all the details and review the return policy before ordering replacement parts, especially for older items.
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Replacing the cooler button and spring
If the button on your Igloo Playmate Cooler is broken, you can easily replace it with a new one. The replacement kit includes a plastic button and a metal spring. You can purchase these kits from Amazon or directly from Igloo.
Before purchasing, ensure that the replacement parts are compatible with your model of the Igloo Playmate Cooler. Amazon's product description specifies the models that the replacement button and spring fit, including the Playmate ArmorTM model 43400, Playmate MiniTM model 13054, and Playmate The BossTM model 43582.
To replace the cooler button and spring, follow these steps:
- Fully open the cooler lid to access the button hole.
- Position the cooler so that the button hole is straight up.
- Insert the spring into the hole, and align the plastic cap on top of the spring.
- While depressing the button, close the cooler lid. The button should now pop into place.
It is important to note that the plastic used in the cooler is soft, so be careful not to over-tighten or under-tighten the screws when reassembling. Additionally, make sure to clean the cooler regularly, especially after repairs, using mild detergents or water for light dirt or stains. Ensure that all cleaning agents are thoroughly rinsed and dried before storing the cooler.
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Using a Philips screwdriver
If the latch on your Igloo Playmate Cooler has stopped working, you may be able to fix it with a Philips screwdriver. The Igloo Playmate Elite features a simple push-button latch that lets you swing the lid in either direction to access your cooler's contents.
First, ensure that the latch is on the same side as the notch on the side of the cooler's rim. This is how the latch locks the plastic strap so that your top doesn't accidentally swing open. Next, carefully put the side screws back in, but only tighten them 50% of the way before switching to the other side. Take care to keep your Philips screwdriver and screw straight during this process.
If the cooler won't stay locked, you may need to tighten the screw on that side or readjust the plastic strip. If the problem persists, you can contact Igloo customer service for in/out-of-warranty repair.
In addition to latch repairs, you can also use a Philips screwdriver to replace the hinges on your Igloo cooler. Igloo cooler hinges are available in both plastic and metal varieties, and installation is relatively simple. You can purchase replacement hinges directly from Igloo's website or from various online retailers.
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Ordering replacement parts
If your Igloo electric cooler is in need of repair, you can order replacement parts directly from the Igloo website. They offer free shipping on orders over $99 and provide original parts for your cooler, although these typically do not include hardware.
Before ordering, it is important to identify the specific parts that require replacement. This may involve troubleshooting common issues with your cooler model and referring to repair guides or manuals. Once you have identified the necessary parts, carefully review the product descriptions and compatibility information on the website to ensure that the parts are suitable for your cooler model.
Additionally, take note of the return policy and shipping costs when ordering replacement parts, especially for older cooler models. It may be beneficial to consolidate your order with friends or family to take advantage of free shipping offers or bulk discounts.
For certain repairs, you may also explore alternative sources for replacement parts, such as online retailers like Amazon or local hardware stores. However, always exercise caution and thoroughly research the compatibility and authenticity of parts sourced from unofficial channels.
Lastly, if you encounter difficulties during the repair process or require assistance, don't hesitate to contact Igloo's customer service for guidance, regardless of whether your product is within or past its warranty period.
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Warranty and repair policy
Igloo guarantees the craftsmanship of all its products and wants its customers to be satisfied with their purchases. The company offers a warranty on its products, which can be claimed by submitting a request on the Warranty Service page. The warranty is exclusive and is only valid for the original retail purchaser, meaning it is non-transferable.
If an Igloo product fails due to defects in material or workmanship, the company will either repair the product free of charge or provide a replacement. This warranty falls within specific guidelines, which include that the product must not have been damaged through abuse, misuse, neglect, or accident, and it must not have been used unreasonably or for a purpose not stated in the product manual. Additionally, the product must not have been repaired or altered in any way from its original configuration.
For items manufactured before 1/1/2018, customers should contact Curtis International, while items manufactured after 6/1/18 should be directed to Nostalgia. Retailer Warranty Claims should be handled by the appropriate Sales Representative and then forwarded to the Igloo Regional Manager. Customers can also request a Return Authorization if they need a credit or to return a product.
Igloo also offers refunds for items returned within 30 days of purchase. These refunds will be issued in the original form of payment, and any associated shipping fees are the responsibility of the customer.
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Frequently asked questions
Fixing a stuck latch on an Igloo Playmate Cooler may be as simple as using a Philips screwdriver to tighten or loosen the screws on the side of the lid.
You can find replacement parts for your Igloo electric cooler on Amazon or directly from the Igloo website.
If your Igloo electric cooler is still under warranty, you can contact Igloo customer service to repair the product free of charge or get a replacement.
If your old Igloo electric cooler is beyond repair, you can recycle it at the Hard Plastics station at the Recycle & Reuse Drop-off Center (RRDC) if you live in Austin.
