
If you're experiencing issues with your Ford Galaxy electric windows, you're not alone. Several Ford Galaxy owners have reported problems with their electric windows, ranging from windows that won't stay up to faulty central locking systems. In this guide, we'll explore common issues and provide troubleshooting tips to help you identify and resolve these problems. We'll also discuss the option of seeking professional repair services and the associated costs. Whether you're a DIY enthusiast or prefer expert assistance, this guide will equip you to tackle electric window issues in your Ford Galaxy.
| Characteristics | Values |
|---|---|
| Window Issues | Windows go down but won't go up, windows work automatically when it rains, windows go down when the key is removed from the ignition |
| Solutions | Check the wiring loom, especially where it runs through the rubber tube between the body and door, check for water ingress, clean contacts, replace motor |
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What You'll Learn

Troubleshooting a driver's side electric window
Identify the Issue
Start by understanding the specific problem with your driver's side electric window. Common issues with Ford Galaxy electric windows include:
- Window not responding to the switch: The window may not move up or down when the switch is pressed.
- Intermittent functionality: The window may work at times, especially after it rains or after slamming the door, and not at other times.
- Window moving on its own: In some cases, the window may lower automatically when the key is removed from the ignition.
- Central locking issues: Some Ford Galaxy owners have reported problems with central locking, where the driver's side door won't lock, or the car unlocks automatically after locking.
Check the Wiring
One of the most common causes of electric window issues in the Ford Galaxy is faulty wiring. Here are some specific areas to check:
- Wiring loom: Inspect the wiring loom where it runs through the rubber tube between the body of the car and the driver's side door. This area is prone to wire breakage due to the constant flexing of the tube when the door is opened and closed.
- Brown wire in the door hinge rubber boot: Check for a broken brown wire inside the door hinge rubber boot. This issue has been reported by several Ford Galaxy owners and can affect window and central locking functions.
Clean the Switch Contacts
If your window is responding intermittently, try cleaning the contacts on the window switch. Over time, these contacts can become dirty or corroded, leading to unreliable performance. Disassemble the switch and carefully clean the contacts with an appropriate cleaning agent.
Moisture in the ECU
If your window works better when it's raining or after slamming the door, the issue could be moisture ingress in the ECU (Engine Control Unit). The ECU is located on top of the electric window motor inside the driver's door, and moisture can affect its performance. You may need to consult a professional to address this issue.
Replace the Window Motor
If the window is not responding at all, the window motor may need to be replaced. However, before replacing it, ensure you have thoroughly checked the wiring and other potential causes, as a faulty motor may not always be the issue.
Remember, if you're unsure or uncomfortable with any of these steps, it's best to consult a professional mechanic or auto electrician. They will have the knowledge and experience to diagnose and repair your Ford Galaxy's electric window issues effectively.
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Troubleshooting a passenger side electric window
Troubleshooting a faulty passenger-side electric window in a Ford Galaxy can be a complex task, but with patience and methodical checking, the issue can often be identified and rectified. Here is a step-by-step guide to help you through the process:
Step 1: Identify the Issue
Start by understanding the specific problem with the passenger-side electric window. Does the window not respond at all when the button is pressed, or does it exhibit intermittent behaviour, such as working only when the key is in the ignition? In some cases, the window may lower but not raise, or it may function from the passenger-side switch but not from the driver's side.
Step 2: Check for Water Ingress
Water ingress is a common issue in Ford Galaxy vehicles, and it can impact the functionality of electric windows. Check for any signs of water ingress, especially in the area around the window controls and the door panel. Water ingress can cause electrical issues, including short circuits, which may explain why the window is not operating correctly.
Step 3: Inspect the Wiring
The wiring in the door hinge rubber boot is a crucial area to inspect. Open the door and carefully examine the wiring inside the rubber sleeve. Look for any signs of broken or damaged wires, as this is a common cause of electric window failure. Gently manipulate the wires to ensure they are not broken or frayed.
Step 4: Check the Fuse
If the passenger-side window is not working, but the driver's side window is functional, it is unlikely to be a fuse issue. However, it is still worth checking the fuse box to ensure the problem is not related to a blown fuse. Refer to your Ford Galaxy manual to locate the fuse box and identify the specific fuse for the electric windows.
Step 5: Test the Switch
The window switch itself can sometimes be the culprit. Try using the switch in different ways, such as holding it down for an extended period or pressing it rapidly multiple times, to see if that makes any difference. If the switch is faulty, it may need to be cleaned or replaced.
Step 6: Consult a Professional
If the above steps do not help identify and resolve the issue, it may be necessary to consult a professional mechanic or auto electrician. They will have the expertise and tools to diagnose and repair more complex issues with your Ford Galaxy's electric windows.
Remember to exercise caution when working on any electrical system in your vehicle, and always refer to a qualified professional if you are unsure about any aspect of the troubleshooting process.
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Faulty electric windows letting themselves down
Another possible cause is moisture ingress in the ECU (Electronic Control Unit), which controls the electric windows. If moisture gets into the ECU, it can affect its functionality, causing the windows to behave erratically. In some cases, moisture ingress can be resolved by simply drying out the ECU, but it may require replacement if the damage is severe.
In some cases, the problem may lie with the window switch itself. Over time, the contacts inside the switch can become dirty or worn out, causing intermittent functionality. Cleaning the contacts can sometimes help, but if the switch is severely damaged, it may need to be replaced.
It's also worth noting that some Ford Galaxy models have a two-position window switch, with one position for manual operation and another for automatic window closing or opening. If your windows are letting themselves down, it could be due to an issue with this switch, or even a short circuit causing the windows to activate unintentionally.
Finally, in some cases, the issue may lie with the window motor itself. If the motor has failed, the windows may not operate at all. In this case, you would need to replace the window motor to restore functionality.
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Windows not working due to broken wire in the door hinge rubber boot
If your Ford Galaxy electric windows are not working due to a broken wire in the door hinge rubber boot, you can attempt to fix the issue by following these steps:
Firstly, identify the location of the broken wire. Open the door and look for the rubber sleeve that protects the wire harness coming out of the body to the connector on the door. You may need to remove the door to gain better access to the wire.
Once you have located the broken wire, assess the damage. If the wire is simply frayed or split, you can attempt to re-splice the wires and solder them together. However, if the wire is deeply dented or cut, you may need to replace the entire wire.
If you choose to solder the wires, you will need to create enough space to work with the soldering iron. You may need to remove the terminals from the housing and pull the harness inside the car to gain more room. Alternatively, you can try fishing new wires along the existing harness and soldering them at both ends.
It is important to note that simply soldering the wires may not address the root cause of the problem. The issue could be due to the type of wire used or the amount of motion over the years. Consider upgrading to a better wiring harness to prevent the issue from occurring again in the future.
By following these steps, you should be able to repair the broken wire in the door hinge rubber boot and restore the functionality of your Ford Galaxy electric windows.
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Windows not working due to a short in the wiring loom
If your Ford Galaxy electric windows are not working due to a short in the wiring loom, you can attempt to fix the issue by following these steps:
Firstly, locate the wiring loom and identify any broken or damaged wires. This often occurs where the wiring runs through the rubber tube between the body of the car and the door. The rubber tube can be carefully removed or peeled back to inspect the wiring inside.
If you find any broken wires, they can be spliced, soldered, or crimped to restore the connection. In some cases, you may need to replace the entire wiring loom if the damage is extensive.
It is important to work carefully and methodically when dealing with electrical systems, and if you are unsure, it may be best to consult a professional mechanic or auto electrician.
Additionally, it is worth noting that issues with electric windows can sometimes be caused by moisture ingress, so it is worth checking for any signs of water leaks or damage, especially after heavy rain.
By carefully inspecting and addressing any issues with the wiring loom and addressing any water damage, you should be able to resolve the issue of non-functioning electric windows in your Ford Galaxy.
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Frequently asked questions
The problem could be due to a broken wire in the door hinge rubber boot. Check the wiring loom where it runs through the rubber tube between the body of the car and the door. It is common for the wiring to break in this tube.
Open the door and check the wires inside the rubber sleeve. If you cannot remove the rubber tube, try pushing on either side to see if that fixes the issue.
Water may be getting in via the gulley under the window screen. Try removing the plastic guard around the passenger wheel and check if there is water in the plastic water filter.
The ECU controlling the windows may have suffered from moisture ingress. Check if the window starts working when it rains or after slamming the door.











































