Molly Ayala
There are several ways to top up electricity without a card. If you have a Pay As You Go meter, you can top up online, by text, or in stores that show the Payzone sign. For online top-ups, you can register with Payzone using your keypad number, bank card details, meter location, and email address. You can also top up at any PayPoint, Payzone shop, or Post Office using the barcode saved in your energy provider's app. If you have lost your top-up card, you can request a replacement by contacting your energy provider. Additionally, if you have your 19-digit premise number, you can make top-ups without the physical card.
Ways to top up electricity without a card
| Characteristics | Values |
|---|---|
| Using the app | Requires the 19-digit top-up card number(s) stored in the app |
| At a PayPoint, Payzone shop, or Post Office | Requires the barcode(s) saved in the energy provider's app |
| Online | Requires registration with the energy provider and bank card details |
| By text | Requires registration of payment details with the energy provider |
| At a Payzone outlet | Requires a Smarter Pay As You Go top-up card |
| At a shop or Post Office | Requires the 19-digit premise number beginning with '98269' from an old top-up receipt |
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What You'll Learn
Top up online
If you are an Electric Ireland customer, topping up your Pay As You Go meter online is easy. You can top up online as a registered customer with your stored details, or without registering by making a one-off top-up as many times as you like. To register online with Payzone, you will need your keypad number, bank card details, meter location, and email address.
If you have a Smarter Pay As You Go meter, you can set it to automatically top up by a certain amount when it hits a low balance threshold of €10. For example, you can set it to top up by €20 every time the meter hits €10.
If you are an OVO Energy customer, you can top up online through their app. You will need your 19-digit top-up card number, which should be stored in your app. If it isn't, you will need to get in touch with OVO Energy to confirm your card number and request a replacement card.
If you are a Power NI customer, you can top up online without your Keypad card if you have your 19-digit premise number, which begins with the numbers '98269'. You can find this number on an old top-up receipt.
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Top up at a PayPoint, Payzone shop, or Post Office
If you don't have your card, you can still top up at a PayPoint, Payzone shop, or Post Office. You will need your 19-digit premise number, which begins with '98269' and can be found on an old top-up receipt.
PayPoint is officially cash-only for bill payments, according to their website. However, some retailers that offer PayPoint services may also accept card payments. For example, while some local Asda stores only allow cash payments via PayPoint, a Tesco store down the road may accept card payments.
If you have an Energy Credit Voucher, you can top up your electricity key or gas card at a PayPoint store. You will need to hand the voucher to the store assistant, who will scan the barcode or key in the voucher number. They will then give you cash or top up your energy device to the value of the voucher.
If you don't have a voucher, you can request a new key or card from your energy provider, who will be able to direct you to your closest store.
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Use a 19-digit premise number
If you are a Power NI customer with a Keypad card and have lost your card, you can still make top-ups without it. You can do so by using your 19-digit premise number, which should begin with the numbers '98269'. You can find this number on an old top-up receipt. If you do not have an old receipt, you can call Power NI at 03457 455 455, and they will provide you with your 19-digit premise number and order you a new card.
Once you have your 19-digit premise number, you can top up your electricity in several ways. You can top up online or through the Power NI app, which can be downloaded from the App Store or Google Play. You can also top up at local shops that are PayPoint outlets or at any post office. The minimum top-up amount is £5.
If you prefer, you can also top up by phone by calling 03457 455 455 and choosing option 1 for Keypad top-up. You will need to enter your 19-digit premise number, the amount you would like to top up, and your debit card details.
It is important to note that you should only use your own 19-digit premise number and not a friend's or relative's, as their card will not work on your Keypad meter. Additionally, if you have an outstanding balance on your account, a percentage of each top-up you buy will go towards reducing this until it is cleared.
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Request a new card
If you've lost your top-up card, you can request a new one by contacting your energy supplier. For example, Electric Ireland customers can call 1800 372 372 to request a replacement card, which will be sent out by post. OVO Energy customers can call 0330 175 9669 to request a new card over the phone.
If you need to top up your electricity supply before your new card arrives, there are several alternative methods available. Many energy suppliers allow you to top up online or via a mobile app. For instance, Electric Ireland customers can top up online as a registered customer or as a guest. OVO Energy customers can top up using the OVO Energy Top-up app if they have their 19-digit top-up card number stored in the app.
You can also top up at a physical location without your card. For example, Electric Ireland customers can buy a top-up code at any Payzone outlet and input the code manually into their Pay As You Go meter. OVO Energy customers can top up at any PayPoint, Payzone shop, or Post Office using the barcode saved in their OVO Energy Top-up app. If you've been topping up at a shop or Post Office, you might be able to find your card number on an old receipt. Power NI customers can top up without their Keypad card if they have their 19-digit premise number, which can be found on an old top-up receipt.
It's worth noting that some suppliers offer automatic top-up services for registered customers. For instance, Electric Ireland allows registered customers to set their Smarter Pay As You Go meter to automatic top-up. This means that whenever your balance reaches the low-balance threshold of €10, your meter will automatically top up by a predetermined amount.
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Top up by text
If you are an Electric Ireland customer, you can top up your electricity by text. To do this, you must first register your payment details with Electric Ireland. Once you have registered, you can top up by texting "EI top up XX" (where XX is the amount) to 53314. For example, to top up by €10, simply text "EI top up 10" to 53314.
If you are an EDF customer, you can top up your electricity by using the barcode sent to you via letter or email when your PAYG account was first set up. You can also request a new barcode by sending an email to [email protected] and including your account number. Take this barcode to your nearest PayPoint retailer to top up.
If you are a Power NI customer, you can top up without a card if you have your 19-digit premise number, which begins with the numbers "98269" and can be found on an old top-up receipt. If you don't have an old receipt, you can call Power NI at 03457 455 455, and they will provide you with your 19-digit premise number.
You can also top up by phone by calling 03457 455 455 and pressing 1. Enter your 19-digit Keypad Point Reference Number (KPRN), the amount you'd like to top up, and your debit card details. A 20-digit top-up code will be given over the phone, which you can then enter into your meter.
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Frequently asked questions
You can top up your electricity online, by text, or in stores that show the Payzone sign. You can also top up at any PayPoint, Payzone shop, or Post Office using the barcode saved in your energy provider's app.
You can use the barcode saved in your energy provider's app or a top-up code purchased at any Payzone outlet.
You can top up online as a registered customer with your stored details or as a guest with a one-off top-up. You will need your keypad number, bank card details, the location of your meter, and your email address.
You must first register your payment details. Once registered, you can top up by texting "EI top up XX" (where XX is the amount) to 53314.
