Wiktor Wise
Tampa Electric's Zap Cap Systems® is a service that offers surge protection for residential customers. The basic package includes a primary unit installed at the electric meter, as well as a multimedia home office plug-in protector. The company also offers an Uninterruptible Power Supply (UPS) service, which provides surge protection and battery backup for sensitive electronics. Reviews for the Zap Cap Systems® are generally positive, with customers praising the professionalism of the technicians and the effectiveness of the product. However, some customers on Reddit have questioned the value of the service, suggesting that a whole-house surge protector installed by an electrician may be a more cost-effective solution.
| Characteristics | Values |
|---|---|
| Protection | Protects major appliances and A/C from surges through the meter |
| Surge protection devices can be placed in the living room and office to protect TVs, computers, the internet, printers, shredders, and other devices | |
| Uninterruptible Power Supply (UPS) provides surge protection and battery backup to isolated equipment | |
| The CyberPower PFC Sinewave system safeguards mid- to high-end computer systems, servers, and networking hardware that use conventional and active power factor correction (PFC) power supplies | |
| The sine wave output delivers clean and consistent AC power by increasing voltage during minor sags without using battery power | |
| The UPS unit is ENERGY STAR® qualified and saves energy costs by reducing energy consumption during normal operation | |
| The Zap Cap Systems manufacturer offers a warranty of up to $100,000, which covers lost appliances and electrical equipment | |
| The Zap Cap Systems UPS Service includes a lifetime warranty of up to $425,000 to protect connected equipment | |
| Customer Service | Technicians are described as pleasant, professional, knowledgeable, patient, and courteous |
| The claims process is timely and customers are kept updated | |
| Cost | The Basic Package includes a multimedia home office plug-in protector with 8 outlets to accommodate small power supplies |
| The Full Premium Package can be purchased by calling 877-787-4322 | |
| The Uninterruptible Power Supply (UPS) service costs $9.99 per month, plus tax, for maintenance, and a one-time installation fee | |
| The Surge + UPS service costs $15.95 per month, plus a one-time installation charge |
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What You'll Learn
Zap Cap Systems®: The Basic Package
Zap Cap Systems® provides advanced surge protection and backup power for your home. Power surges can be damaging and expensive. The Zap Cap Systems Basic Package helps protect your major appliances with a meter-based surge protector and one plug-in protector to help protect your sensitive electronics.
The Zap Cap Systems Basic Package costs $7.95 per month, plus a one-time installation charge. The primary unit is owned and maintained by Tampa Electric and cannot be tampered with in any way. It is installed behind or near your electric meter and absorbs a large amount of transient surges before they enter your home's wiring.
You can also purchase additional, state-of-the-art plug-in protectors to safeguard your sensitive electronics. If you would like to protect your Wi-Fi connection, computer equipment, or other sensitive electronics from momentary outages or flickers, you can add an Uninterruptible Power Supply (UPS) to your system. This provides surge protection and battery backup to isolated equipment. The UPS costs $9.99 per month, plus tax, which is added to your electric bill to cover any unit upkeep or replacement.
The Zap Cap Systems Premium Package includes the primary meter-based surge protector and an Uninterruptible Power Supply (UPS) to help protect from surges and provide battery backup. This package cannot be ordered online and costs $15.95 per month, plus a one-time installation fee of $44.95.
Customer testimonials for Zap Cap Systems® are generally positive, with many customers expressing satisfaction with the product's effectiveness in protecting their appliances and electronics from power surges. Some customers also praised the professional and knowledgeable service provided by the Tampa Electric technicians who installed the system.
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Zap Cap Systems®: Custom Coverage
Zap Cap Systems® offers custom coverage to protect your home from power surges. The Basic Package includes a meter-based surge protector and one plug-in protector to safeguard your major appliances and sensitive electronics. For greater protection, the Premium Package includes the primary meter-based surge protector and an Uninterruptible Power Supply (UPS) to protect against surges and provide backup power.
The Uninterruptible Power Supply (UPS) is a critical component of the Premium Package. It not only provides advanced surge protection but also ensures uninterrupted power supply to your sensitive electronics and critical equipment. This feature is especially useful if you experience frequent power outages or flickers that can disrupt your Wi-Fi connection, computer equipment, and other electronics.
The UPS system provides battery backup power, ensuring that your devices remain operational even during brief power interruptions. This added layer of protection can give you peace of mind, knowing that your electronics are safeguarded and that you won't lose any important data or experience disruptions to your work or entertainment.
Additionally, the UPS system can help prolong the lifespan of your electronics by stabilising the power supply and protecting them from voltage fluctuations. This can result in reduced repair and replacement costs over time, as your devices are less likely to suffer damage from power-related issues.
Zap Cap Systems® provides custom coverage options to meet your specific needs. Whether you choose the Basic or Premium Package, you can further customise your protection by purchasing additional state-of-the-art plug-in protectors to safeguard all your sensitive electronics comprehensively.
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Zap Cap Systems®: Full Premium Package
Zap Cap Systems® offers advanced surge protection and backup power for your home. Power surges can be damaging and expensive. The Zap Cap Systems Basic Package helps protect your major appliances with a meter-based surge protector and one plug-in protector to safeguard your sensitive electronics.
The Zap Cap Systems Full Premium Package provides even more protection for your home. It includes the primary meter-based surge protector and an Uninterruptible Power Supply (UPS) that offers both surge protection and battery backup to isolated equipment. This package is ideal if you experience momentary outages or flickers that threaten your wi-fi connection, computer equipment, or other sensitive electronics.
The Premium Package cannot be ordered online; instead, you must call 877-787-4322 to purchase it. A monthly maintenance fee of $9.99, plus tax, is added to your electric bill to cover any unit upkeep or replacement. This fee is separate from the one-time installation fee, which does not apply when purchasing the Uninterrupted Power Supply separately.
Tampa Electric customers have expressed satisfaction with the Zap Cap Systems and the professional service provided by the technicians. Some customers have highlighted the peace of mind that comes with knowing their appliances and electrical equipment are protected from surges. Additionally, the warranty coverage of up to $100,000 has been praised, as it provides financial security in the event of lost or damaged appliances due to power surges.
Please note that the Zap Cap Systems are designed for residential use and are not intended for industrial or commercial applications. For wet area usage, ZAPCAP® Safety offers a separate product that provides a watertight seal for electrical connections and devices, ensuring maximum safety in aquatic environments.
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Zap Cap Systems®: Uninterruptible Power Supply (UPS)
Zap Cap Systems® offers an Uninterruptible Power Supply (UPS) that provides surge protection and battery backup to isolated equipment. This is ideal for those who experience momentary outages or "flickers" that threaten their Wi-Fi connection, computer equipment, or other sensitive electronics. The UPS unit is equipped with automatic voltage regulation technology, ensuring clean and consistent AC power delivery by increasing voltage during minor sags without drawing from battery power. This energy-efficient feature is further enhanced by the unit's GreenPower UPS™ Bypass circuitry, reducing overall energy consumption during normal operation.
The Zap Cap Systems UPS service includes the CyberPower PFC Sinewave system, which safeguards mid- to high-end computer systems, servers, and networking hardware that utilize conventional and active power factor correction (PFC) power supplies. The sine wave output ensures these devices receive reliable backup power when needed, and the UPS unit is ENERGY STAR® qualified.
The Zap Cap Systems Premium Package combines the Basic Package with UPS coverage. The Basic Package includes a primary meter-based surge protector installed at the electric meter, along with a multimedia home office plug-in protector for devices like computers, printers, and routers. The Premium Package offers enhanced protection by bundling the Basic Package with UPS, providing both surge protection and backup power capabilities.
The Zap Cap Systems manufacturer stands behind its warranty, offering up to $100,000 in coverage for lost appliances and electrical equipment. The monthly maintenance fee for the Premium Package is $15.95, plus tax, which includes unit upkeep and replacement. The one-time installation fee for the Premium Package is $44.95.
Customer testimonials for Zap Cap Systems® highlight the pleasant and professional service provided by technicians, the effectiveness of the surge protection, and the peace of mind that comes with knowing their appliances and electronics are protected.
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Zap Cap Systems®: Customer Testimonials
Zap Cap Systems® is a service provided by Tampa Electric that offers surge protection for residential customers. The basic package includes a primary unit installed at the electric meter of a customer's home, along with a multimedia home office plug-in protector to safeguard devices such as computers, printers, fax machines, and routers.
The Zap Cap Systems® also provides an Uninterruptible Power Supply (UPS) service, which offers additional benefits. The UPS service includes the CyberPower PFC Sinewave system, which safeguards mid- to high-end computer systems, servers, and networking hardware. It provides reliable backup power and ensures clean and consistent AC power through automatic voltage regulation technology.
"I like Zap Cap; it saved my other house many times. It really works." – Cilinda H., Tampa
"The young gentleman who hooked up my Zap Cap was very pleasant and professional. He installed it in a fast and efficient time and was very courteous and knowledgeable. If I were to rate from 1-10, I'd give him a 10!!!" – Randy H., Winter Haven
"Before I do the survey included in your email, I wanted to express our appreciation for John's exceptional service. He was very knowledgeable, polite, engaging, professional, and extremely customer-focused. He was also very patient and concise in explaining the installation process." – Frances H., Tampa
"I was grateful that the Zap Cap Systems manufacturer stood behind the warranty (up to $100,000), which covers lost appliances and electrical equipment. The Tampa Electric Zap Cap Systems professional who visited my house was wonderful and kept me updated throughout the claims process." – Iris A., Tampa
While most testimonials speak positively about the Zap Cap Systems® and its professionals, there are some mixed reviews on Reddit. One user mentions that they still experience brownouts regularly, while another user questions the effectiveness of the surge protection, stating that it could not withstand a high-voltage strike. However, other customers have expressed satisfaction with the protection offered by the system.
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Frequently asked questions
The Zap Cap Systems Uninterruptible Power Supply (UPS) service includes the CyberPower PFC Sinewave system, which safeguards mid- to high-end computer systems, servers, and networking hardware. It provides reliable backup power and its automatic voltage regulation technology delivers clean and consistent AC power.
The basic package includes a surge protection primary unit, installed at your home's electric meter. You will also receive a multimedia home office plug-in protector to protect your computer, printer, fax, and router.
The full premium package includes an Uninterruptible Power Supply (UPS) that provides surge protection and battery backup to isolated equipment. There is a monthly maintenance fee of $9.99, plus tax, which is added to your electric bill to cover any unit upkeep or replacement.
Customer reviews are generally positive, with many highlighting the security of knowing that their appliances are protected from surges. Some customers also praise the professionalism and knowledge of the technicians who installed the systems. However, some reviews mention that Zap Cap does not prevent brownouts, with one customer stating that they still experience regular brownouts.
