Otis Singleton
Lakeland Electric offers a range of pricing and billing plans for electricity, including the Standard price plan, the Demand price plan, the Average Billing Plan, and the Pay-As-You-Go plan. The Demand price plan, for instance, combines a demand charge and a lower energy rate, while the Average Billing Plan smooths out fluctuations in billing amounts by averaging them over the last 12 months of usage. Lakeland Electric also offers various ways to pay, including the EZ-Pay Cash Retail Payment option, which accepts cash payments at select retailers, and the Automatic Bank Draft, which automatically withdraws payments from customers' bank accounts.
| Characteristics | Values |
|---|---|
| Billing plans | Average Billing Plan, Shift-to-Saving rate plan, Demand price plan, Standard price plan, Pay-As-You-Go |
| Billing calculation | Based on the primary electric meter, account for a specific service location, 12 months of electricity consumption history, costs without taxes, base rate, fuel charge, and taxes and service charges |
| Payment methods | Online, Lakeland Electric Automatic Bank Draft, EZ-Pay Cash Retail Payment, KUBRA EZ-PAY, in-person at retailers like Speedway, Walmart, 7-Eleven, Dollar General, etc. |
| Fees | Late fees, $2.75 fee for one-time online payment, $1.50 fee for EZ-Pay Cash Retail Payment |
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Billing plans
Lakeland Electric offers several billing plans to its customers to help them save money and better understand their electricity usage.
The Average Billing Plan smooths out fluctuations between summer and winter bills by averaging a customer's billing amounts based on the last 12 months of usage. This plan is ideal for residential or small commercial customers who want to know exactly what their monthly utility bill will be.
The Demand price plan is a combination of a demand charge ($6.49 per kilowatt) during a defined peak period and a lower energy rate (2.529 cents per kilowatt-hour). This plan benefits customers who can lessen their household demand during short peak periods while enjoying a lower energy rate at all times.
The Shift-to-Saving rate plan encourages customers to use more electricity during off-peak hours to save money. The off-peak hours are from 10:01 pm to 6:00 am and 10:01 am to 6:00 pm, while the on-peak hours are from 6:01 am to 10:00 am and 6:01 pm to 10:00 pm.
The Standard price plan is a traditional pay-as-you-go option, where customers can access daily balance information online and become more aware of their electricity usage. There are no late fees associated with this plan.
Additionally, Lakeland Electric offers an Automatic Bank Draft option, where payments are automatically withdrawn from the customer's bank account 25 days after the bill date, ensuring timely payments and saving on postage and check costs.
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Pricing plans
Lakeland Electric offers various pricing plans to cater to different customer needs. Here is a detailed overview of the pricing plans:
Standard Price Plan
The Standard price plan is a straightforward option, charging customers a rate between 5 and 6 cents per kilowatt-hour (kWh) of electricity used. This plan does not differentiate between peak and off-peak hours, resulting in a consistent rate regardless of the time of usage.
Demand Price Plan
The Demand price plan is designed for customers who can reduce their electricity usage during short peak periods. It combines a demand charge of $6.49 per kilowatt (kW) during defined peak periods with a lower energy rate of 2.529 cents per kWh. This plan encourages customers to lower their demand during peak hours while benefiting from a reduced rate at all other times.
Shift-to-Saving Rate Plan
The Shift-to-Saving rate plan allows customers to save money by using more electricity during off-peak hours. By shifting their electricity usage outside of peak hours, customers can take advantage of lower rates. The off-peak hours for this plan are 10:01 p.m. to 6:00 a.m. and 10:01 a.m. to 6:00 p.m.
Average Billing Plan
The Average Billing Plan is ideal for customers who want predictable monthly bills. This plan calculates your monthly bill by averaging your usage over the last 12 months, smoothing out fluctuations between summer and winter bills. It provides stability and helps customers avoid surprises, especially during months with higher cooling costs.
Pay-As-You-Go
The Pay-As-You-Go plan is available to residential customers on the standard price plan, excluding medically essential accounts. This plan empowers customers to closely monitor their electricity usage and potentially save money. It offers transparency and flexibility, allowing customers to access daily balance information and make informed decisions about their electricity consumption.
It is important to note that Lakeland Electric's pricing plans may vary based on location and are subject to change. Customers are encouraged to review the specific plans available in their area and stay updated with any adjustments to the pricing structures.
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Payment options
Lakeland Electric offers a range of payment options for its customers. These include:
Average Billing Plan
This plan is suitable for those who want to avoid fluctuations in their monthly utility bills. Lakeland Electric calculates your monthly bill by taking the average of the last 12 months of your usage. This results in consistent billing amounts throughout the year, regardless of seasonal changes in usage. To be eligible, you must be a residential or small commercial customer with an account in good standing and no balance owed.
Demand Price Plan
The Demand price plan is designed for customers who can reduce their electricity usage during short peak periods while benefiting from a lower energy rate at all times. It combines a demand charge of $6.49 per kilowatt (kW) during defined peak periods and a reduced energy rate of 2.529 cents per kilowatt-hour (kWh). The demand charge is determined by the customer's highest usage during peak hours within one payment period.
Shift-to-Saving Rate Plan
This plan encourages customers to use more electricity during off-peak hours to save money. By shifting their electricity usage, customers can take advantage of lower rates during off-peak times, which are listed on the Lakeland Electric website.
Pay-As-You-Go
The Pay-As-You-Go option is available to residential customers on the standard price plan, excluding medically essential accounts. It provides customers with daily balance information and greater awareness of their electricity usage, potentially leading to cost savings. Customers can access their account history, usage details, charges, and payments online.
Lakeland Electric Automatic Bank Draft
This option is for customers who want a stress-free way to ensure their bills are paid on time. With the Automatic Bank Draft, the payment is automatically withdrawn from your bank account 25 days after the bill date. This helps avoid late or missed payments and saves time and postage costs.
EZ-Pay Cash Retail Payment
The EZ-Pay Cash Retail Payment option accepts cash payments at various retailers, including Speedway, Walmart, 7-Eleven, Dollar General, CVS, Walgreens, TravelCenters of America, and Pilot. There is a $1.50 fee per payment for this convenient payment method.
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Rate comparison calculations
Lakeland Electric offers various pricing plans for its customers. The Demand price plan, for instance, combines a demand charge ($6.49 per kilowatt) during a defined peak period and a lower energy rate (2.529 cents per kilowatt-hour). The Lakeland Electric Standard price plan, on the other hand, charges an energy rate between 5 and 6 cents per kilowatt-hour with no peak period demand charge. The Standard price plan is more beneficial for customers who can shift their electricity usage to off-peak hours, which are from 10:01 p.m. to 6:00 a.m. and 10:01 a.m. to 6:00 p.m.
The Pay-As-You-Go plan is another option available to residential customers on the standard price plan, excluding medically essential accounts. This plan allows customers to monitor their electricity usage and potentially save money, but it requires active management of their account.
Lakeland Electric also offers an Average Billing Plan, which calculates a customer's monthly bill based on the previous 12 months of usage, smoothing out fluctuations between summer and winter bills. This plan provides predictability for customers who are tired of guessing their utility bill amounts.
It's important to note that rate comparison calculations are based on specific factors, including the primary electric meter, the service location, and 12 months of electricity consumption history at that location. The calculations do not include taxes and may not match the actual electricity bill amount. Additionally, fuel charges are passed directly to the customers, and true-ups are implemented if there are changes in electricity consumption from the previous year.
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Ways to pay
Lakeland Electric offers its customers multiple ways to pay their utility bills. The company has introduced various pricing plans to help customers save money, such as the Average Billing Plan, which averages a customer's billing amounts based on the previous 12 months of usage, and the Pay-As-You-Go plan, which allows customers to monitor their electricity usage and save money.
- Online Payment: Customers can make a one-time online payment through KUBRA EZ-Pay for a service fee of $2.75 per transaction. They can also set up automatic bank drafts, where the payment is automatically withdrawn from their bank account every month.
- In-Person Payment: For those who prefer to pay in cash, there are several retailers located throughout the United States where customers can pay their Lakeland Electric bills, including Speedway, Walmart, 7-Eleven, Dollar General, CVS, and Walgreens.
- App Payment: Customers can also use the Lakeland Electrics app to access their accounts and pay their bills conveniently.
- Phone Payment: Customers can call Customer Service at (863) 834-9535 to access their utility accounts by telephone 24 hours a day, 7 days a week. They can also request a payment extension if needed.
- Payment Arrangement: Lakeland Electric offers qualifying customers the option to enter into a binding agreement to extend the time to make payments.
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Frequently asked questions
The Lakeland Electric Standard price plan charges an energy rate between 5 and 6 cents per kilowatt-hour used with no peak period demand charge.
The Demand price plan is a combination of a demand charge ($6.49 per kilowatt) that is only applied during a defined peak period and a lower energy rate (2.529¢ per kilowatt-hour).
Lakeland Electric's Average Billing Plan smooths out the fluctuations between summer and winter bills by averaging your billing amounts based on the last 12 months of your usage.
The shift-to-saving rate plan allows customers to save money by using more electricity during off-peak hours.
The Pay-As-You-Go plan is available to all residential customers on the standard price plan, except for medically essential accounts. Customers can save money by becoming more aware of their electricity usage.
