
Portland General Electric (PGE) is an energy company that provides electricity to over 930,000 customers in Oregon. PGE offers various programs to help reduce emissions and provide reliable, affordable, and clean energy to its customers, including community-based renewable energy projects, transmission solutions, energy efficiency initiatives, and customer demand-response programs. One of these programs is the PGE Flex program, which rewards customers for making simple changes to their energy usage habits.
| Characteristics | Values |
|---|---|
| Company | Portland General Electric (PGE) |
| Type of Program | Pricing plan |
| Contact | [email protected] or (866) 503-9022 |
| Purpose | To decarbonize power supply |
| Customers | Over 930,000 |
| Service Area | 1.9 million Oregonians |
| History | Operating for over 130 years |
| Power Type | Safe, affordable, reliable, clean electricity |
| Recognition | Ranked No. 1 by the U.S. Department of Energy's National Renewable Energy Laboratory |
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What You'll Learn

Rewards for simple energy use changes
Portland General Electric (PGE) is an integrated energy company that generates, transmits, and distributes electricity to its customers in Oregon. PGE has been in operation for over 130 years, delivering safe, affordable, reliable, and increasingly clean electricity.
PGE offers its customers a chance to get rewarded for making simple changes to their energy usage through its newest pricing plan, the Flex program. While specific details of the rewards are not publicly available, the program is part of PGE's commitment to reducing emissions and decarbonizing its power supply.
PGE's Flex program is likely to incentivize customers to shift their energy usage to off-peak hours or encourage the use of energy-efficient appliances and practices. By doing so, customers can not only reduce their energy bills but also help PGE manage demand and reduce peak load on its power grid.
Through its All-Source Request for Proposal (RFP) process, PGE is also pursuing community-based renewable energy projects, transmission solutions, energy efficiency initiatives, and customer demand-response programs. These actions demonstrate PGE's commitment to providing reliable, clean energy while keeping prices affordable for its customers.
By participating in the Flex program, customers can not only benefit from potential bill savings but also contribute to PGE's decarbonization goals and support the integration of renewable energy sources into Oregon's energy portfolio.
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Customer affordability
Portland General Electric (PGE) is an integrated energy company that generates, transmits, and distributes electricity to over 930,000 customers in Oregon, serving an area of 1.9 million people. PGE has been powering social progress for over 130 years, delivering safe, affordable, reliable, and increasingly clean electricity.
PGE's focus on customer affordability is evident in its commitment to reducing emissions and decarbonizing its energy portfolio while maintaining competitive prices. The company's All-Source Request for Proposal (RFP) is an open and competitive bidding process aimed at obtaining the lowest-cost, least-risk clean energy projects. By prioritizing renewable energy and capacity projects, PGE strives to provide reliable and affordable power to its customers while reducing emissions and meeting Oregon's energy targets.
PGE's newest pricing plan, the Flex Program, rewards customers for making simple changes to their energy usage. This program encourages customers to reduce their energy consumption during peak hours or shift their usage to off-peak times, helping to balance the load on the electrical grid. By participating in the Flex Program, customers can not only save money on their energy bills but also contribute to the overall efficiency and reliability of the energy system.
In addition to the Flex Program, PGE offers various incentives and programs to promote customer affordability and accessibility to clean energy. The company's voluntary renewable energy program, Green Future, has been ranked number one by the U.S. Department of Energy's National Renewable Energy Laboratory for its high participation rate among businesses and residential customers. This program allows customers to support the development of renewable energy sources and reduce their carbon footprint.
PGE understands that accessible and affordable energy is crucial for its customers. By investing in community-based renewable energy projects, transmission solutions, energy efficiency initiatives, and customer demand-response programs, PGE strives to provide reliable, clean, and cost-effective energy solutions. The company's efforts to secure the next generation of resources demonstrate its commitment to balancing customer affordability with environmental sustainability.
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Clean energy projects
Portland General Electric (PGE) is an integrated energy company that has been powering social progress for over 130 years. PGE delivers safe, affordable, reliable, and increasingly clean electricity to its customers while working to transform energy systems to meet evolving customer needs.
PGE's All-Source Request for Proposal (RFP) is an open and competitive bidding process to obtain the lowest cost, least-risk clean energy projects. The company's recent filing with the Oregon Public Utility Commission included a final shortlist of recommended projects, demonstrating its commitment to providing customers with reliable, clean power at low prices. This shortlist included renewable energy and capacity resources such as solar, lithium-ion battery storage, and hybrid (solar + storage) projects, totaling approximately 1700 MW of nameplate resources.
PGE is actively pursuing a range of actions to reduce emissions, including community-based renewable energy projects, transmission solutions, energy efficiency initiatives, flex load programs, and customer demand-response programs. These efforts are helping PGE decarbonize its power supply and add reliable, clean energy resources to Oregon's energy portfolio.
One notable example of PGE's commitment to clean energy is its voluntary renewable energy program, Green Future, which has been ranked number one by the U.S. Department of Energy's National Renewable Energy Laboratory. This program has achieved the largest participation of business and residential customers in a renewables program of any electric utility in the United States.
Additionally, PGE has set ambitious targets for reducing emissions from its retail power supply, aiming for an 80% reduction by 2030 and a complete decarbonization by 2040. The company's solid financial performance, as reported in the third quarter of 2024, underscores its focus on operational excellence and progress in securing reliable, clean, and cost-effective resources to support customer growth and advance shared decarbonization goals.
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Energy efficiency
Portland General Electric (PGE) is an energy company that has been powering social progress in Oregon for over 130 years. It generates, transmits and distributes electricity to over 930,000 customers, serving an area of 1.9 million Oregonians. PGE has been delivering safe, affordable, reliable and increasingly clean electricity while working to transform energy systems to meet evolving customer needs.
PGE's commitment to reducing emissions and decarbonizing its energy portfolio is evident through its various initiatives. One such initiative is the All-Source Request for Proposal (RFP), a competitive bidding process to obtain low-cost, clean energy projects. The 2023 RFP received submissions for projects in renewable energy and capacity resources, including solar, lithium-ion battery storage, and hybrid (solar + storage) projects.
PGE also offers its customers the opportunity to get rewarded for making simple changes to their energy usage patterns through its newest pricing plan, the Flex program. While limited details are available about the Flex program, PGE encourages customers to contact a Flex Specialist via email or phone for more information.
In addition to the above-mentioned initiatives, PGE's voluntary renewable energy program, Green Future, has been ranked number one by the U.S. Department of Energy's National Renewable Energy Laboratory. This recognition is due to the large number of business and residential customers participating in a renewables program. PGE's commitment to clean energy is further demonstrated by its goal to reduce emissions from its retail power supply by 80% by 2030 and 100% by 2040.
Through its various programs and initiatives, PGE is leading the way in energy efficiency and decarbonization, while also providing reliable and affordable energy to its customers.
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Demand-response programs
Portland General Electric (PGE) is an integrated energy company that generates, transmits, and distributes electricity to over 930,000 customers in Oregon. PGE has been in operation for over 130 years, delivering safe, affordable, and reliable electricity. The company is committed to transforming energy systems to meet evolving customer needs and has been recognised for its focus on clean energy and decarbonisation.
PGE offers a range of programs and initiatives to support its customers and promote the use of clean energy. One such initiative is the Flex program, which rewards customers for making simple changes to their energy usage habits. While the specifics of the Flex program are unclear, it is likely that it is a form of a demand-response program.
By participating in demand-response programs, customers can help stabilise the power grid and prevent potential outages or overload issues. In return for their flexibility, customers may receive incentives, rebates, or lower electricity rates. These programs can also help reduce customers' energy costs and encourage more sustainable energy practices.
PGE's commitment to demand-response programs and other initiatives, such as community-based renewable energy projects and energy efficiency measures, demonstrates their focus on providing reliable, affordable, and clean energy to their customers while supporting the transition to a more sustainable energy future. These programs offer customers the opportunity to actively contribute to decarbonisation efforts and play a part in shaping the future of energy in Oregon and beyond.
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Frequently asked questions
It is PGE's newest pricing plan that rewards customers for making simple changes to how they use energy.
You can sign up for the program by contacting a Flex Specialist at [email protected] or (866) 503-9022.
Green Future is PGE's voluntary renewable energy program that has been ranked number one by the U.S. Department of Energy's National Renewable Energy Laboratory for the largest participation of business and residential customers in a renewables program.
PGE is pursuing a number of actions to reduce its emissions, including community-based renewable energy projects, transmission solutions, energy efficiency, flex load, and customer demand-response programs.
















