Trystan Casey
Pennsylvania Power & Light (PPL) Electric Utilities is the utility company for customers across many areas of eastern Pennsylvania, including major cities like Lancaster, Harrisburg, Bethlehem, and Allentown. PPL offers its customers Energy Choice, which means they can choose their electricity provider and compare electricity offers from competing electricity providers in Pennsylvania. PPL's price to compare or default rate is updated twice a year on June 1 and December 1 and is about 10.04 cents per kilowatt-hour (kWh) for Pennsylvania residents. This rate is also known as the Price to Compare (PTC) and represents the actual price (generation + transmission) the utility pays for the electricity. PPL offers several rebate and energy efficiency programs to help customers reduce their monthly bills.
| Characteristics | Values |
|---|---|
| Service Area | Central and Eastern Pennsylvania |
| Number of Customers | 1.4-1.5 million |
| Areas Served | Lancaster, Harrisburg, Bethlehem, Allentown, Berwick, Scranton |
| Service Lines | 50,000-50,600 miles |
| Price to Compare (PTC) | 10.040 cents/kWh (June 1, 2024 - November 30, 2024) br>12.49 cents/kWh (June 1, 2025 - November 30, 2025) |
| PTC Update Frequency | Twice a year (June 1 and December 1) |
| Customer Support | Payment Assistance, Budget Billing, CARES, OnTrack, Bill Payment Program |
| Energy-Saving Initiatives | Energy-efficient appliances, light bulbs, smart grid technology |
| Awards | 30 J.D. Power and Associates awards, Top-ranked eastern utility by J.D. Power (2021), Escalent's 2021 Utility Trusted Brand & Customer Engagement™: Residential |
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What You'll Learn
PPL's Price to Compare
PPL Electric Utilities is a supplier of electricity to residents of central and eastern Pennsylvania. It is part of the Pennsylvania electricity choice program, which was launched in the mid-1990s when the state deregulated energy delivery. This created a competitive marketplace for electricity suppliers, giving consumers a choice in how they purchase electricity.
PPL Electric Utilities encourages customers to use the PTC as a reference point to compare offers from alternative energy suppliers. Customers can shop for alternative suppliers by visiting the PUC's PaPowerSwitch.com website. PPL also offers a range of programs and tools to help customers manage their energy costs, such as budget billing, payment plans, and energy-saving programs.
The PTC has historically shown sharp increases in the cost of electricity for residential customers. For example, in 2024, the PTC for residential customers increased from 10.040¢/kWh to 10.771¢/kWh.
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PPL's service area
PPL Electric Utilities is a long-standing company, having originated over a century ago in 1920. It currently employs about 1,700 people who work to ensure that their 1.5 million customers across 29 counties in eastern and central Pennsylvania receive safe and uninterrupted electricity. The company serves cities including Lancaster, Harrisburg, Bethlehem, Allentown, and Berwick.
PPL maintains the region's network of power lines and equipment, including clearing vegetation, installing new lines, substations, and poles, and investing in smart grid technology, which has reduced outages by 30% over the past decade. PPL encourages its customers to adopt more renewable energy solutions and launched a bill payment program during the pandemic to help struggling customers.
Pennsylvania was the first state to deregulate energy delivery, creating a competitive marketplace for electricity suppliers in the mid-1990s. Today, Pennsylvania residents can choose to purchase electricity directly from a utility provider or through an alternative supplier. The Pennsylvania Public Utility Commission regulates essential utilities to ensure safe and reliable service at reasonable rates.
PPL's default rate, also known as the price to compare, is updated on June 1st and December 1st each year. Customers can choose to pay this rate or shop for rates from competitive electric suppliers.
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Energy Choice
PPL Electric Utilities is a supplier for central and eastern Pennsylvania and is part of the Pennsylvania electricity choice program. PPL offers its customers the Price to Compare or PTC, which is the default rate customers pay if they don't choose an electricity supplier. The PTC is updated on June 1st and December 1st each year and is about 9% lower than the previous price. The PTC default rate represents the actual price (generation + transmission) the utility pays for the electricity, including the cost to transmit it from power stations to PPL's local electrical switch yards.
PPL customers can compare electricity offers from competing electricity providers in Pennsylvania and sign up for a new supply rate. When customers switch their PPL electricity provider, PPL will still deliver electricity to their homes and send them the bill. The only thing that changes is the new provider and the supply rate that appears on the bill.
There are numerous energy providers that customers can purchase their energy from, regardless of the utility that serves them. Some electricity providers focus on offering the lowest possible rate, while others have special benefits like free weekends or green energy for customers wanting to reduce their carbon footprint. PPL also offers several rebate and energy efficiency programs to help customers reduce their monthly bills by upgrading their homes' energy performance.
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PAPowerSwitch
On PAPowerSwitch, users can compare electricity plans for their homes in Pennsylvania. By entering their zip code, they can find their distributor and receive notifications when rates change. PAPowerSwitch also offers renewable energy plans, such as solar panels and wind turbines.
However, there are some drawbacks to the platform. Since PAPowerSwitch is required to provide access to any electricity provider doing business in Pennsylvania, there is no control over which companies can list their products. This means that unscrupulous companies can hide their fine print from customers. As a result, customers need to be cautious when choosing a provider and consider factors beyond just pricing.
Overall, PAPowerSwitch provides Pennsylvania residents with energy choice and the ability to shop for electricity plans and rates. While it offers convenience and access to renewable energy options, customers should also be aware of the potential for fine print and consider other factors when selecting an electricity provider.
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PPL bill breakdown
PPL Electric Utilities is a supplier for central and eastern Pennsylvania, covering 29 counties and 1.5 million customers. The company maintains the region's network of power lines and equipment, and its investment in smart grid technology has reduced outages by 30% over the past decade.
The PPL bill includes monthly charges for electric and gas on the first page, with a circle graph displaying a breakdown of usage charges, including delivery and supply.
Supply Charges
The supply charges are on page 2 and consist of the actual cost of the electricity and natural gas used. This is the cost of the energy itself.
Delivery Charges
PPL also charges for the delivery of power, including the infrastructure that gets it to the customer. This is because PPL does not own the power plants where electricity is generated. These delivery charges are broken down on page 2 under 'Delivery Details'.
Other Charges
Other charges include the Tax Cut and Jobs Act Credit, a monthly adjustment for federal tax changes, and the Smart Meter Rider, a monthly charge to recover costs associated with smart meter programs approved by the PUC.
PPL Price to Compare
The Price to Compare (PTC) or 'default rate' is the rate paid if a customer does not choose an electricity supplier. This rate changes every June and December and can be seen as the 'Price to Compare' in the supply section of the bill.
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Frequently asked questions
The PPL default rate, also known as the price to compare, is the rate you pay if you don't choose an electricity supplier. The current PPL price to compare is 12.49¢ per kilowatt-hour (kWh) effective June 1st, 2025, through November 30th, 2025.
PPL offers Pennsylvania Power and Light (PPL) customers Energy Choice. This means that you can compare electricity offers from competing electricity providers in Pennsylvania and sign up for a new supply rate. You can also try installing energy-efficient appliances and light bulbs to cut your consumption.
The PAPUC oversees PPL's default service rates. PPL's supply rate represents the generation supply costs that are passed on to customers without markup. The PAPUC must approve the prices for both the generation supply and transmission.
