
The Victorian Default Offer (VDO) is a capped price for electricity in Victoria, Australia. It was introduced in July 2019 to ensure that customers who are not engaged with the energy market do not pay too much for electricity. The VDO is set by the Essential Services Commission (ESC) and is reviewed annually. The ESC takes into account various factors when determining the VDO, including wholesale electricity costs, network costs, environmental costs, and retail costs. The VDO acts as a reference price for retailers and provides a baseline for customers to compare different energy plans and offers.
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The Victorian Default Offer (VDO) is a capped price
The VDO was introduced after an independent review found that Victorian customers were paying higher electricity prices than they should. The VDO falls under the Victorian Government's Energy Fairness Plan, which aims to make electricity simple and affordable for all Victorians. The Australian Energy Regulator (AER) has a similar initiative called the Default Market Offer (DMO) in other states. The VDO is a price cap that safeguards Victorian customers on expensive 'standing offers' with their existing electricity provider. It provides a reference price for customers to compare deals and ensures they have access to a fair electricity deal.
The VDO includes a daily supply charge and usage charges (per kilowatt-hour). The tariffs differ across distribution regions to reflect the unique costs of providing electricity services in each area. The VDO is based on the efficient costs of the sale of electricity by a retailer, taking into account wholesale electricity costs, network costs, environmental costs, retail costs, and other factors. The ESC reviews the reference price annually, and the VDO rates may increase or decrease based on changes in wholesale electricity costs.
The VDO is available to Victorian residents and eligible small businesses, and they can opt in or out at any time. It is the electricity rate baseline, and all market offer discounts will reference it based on assumed annual electricity usage. Electricity providers must show the annual cost difference between their market offer and the VDO as a percentage. The VDO is the maximum price for households and small businesses within embedded networks, provided they consume less than 40-megawatt hours of electricity per year.
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VDO is reviewed annually
The Victorian Default Offer (VDO) is a price cap that safeguards Victorian customers on expensive standing offers with their existing electricity providers. It is a simple, trusted, and reasonably priced electricity option that is set by the Essential Services Commission (ESC) and not energy companies. The ESC is responsible for setting and annually reviewing the VDO prices. The VDO is updated for residential and business customers every year on 1 July by the ESC to help keep customers not engaged with the energy market from paying too much. The VDO rates will differ depending on the type of tariff and whether one is a residential or small business electricity customer.
The VDO is the electricity rate baseline, and all market offer discounts will reference it. It is a capped price that Victorians pay for energy if they are on a standing offer. The VDO acts as a reference price for retailers setting their plans' prices, ensuring the Victorian energy market is easy to navigate and that customers aren't overpaying for electricity. The VDO doesn't guarantee the cheapest electricity price, and customers are recommended to actively compare electricity plans in Victoria.
The VDO is reviewed annually to ensure that it continues to meet these objectives. The ESC takes into account various factors when reviewing the VDO, including wholesale electricity costs, network costs, environmental costs, retail costs, and other costs. The ESC actively employs regulatory tools to ensure energy retailers comply with essential safeguards for Victorian consumers. They closely monitor retailers' communication of their best offers to energy consumers and emphasize their duty to assist customers facing bill stress.
The VDO is designed to protect customers and provide them with access to fairly priced electricity plans. It was introduced after an independent review found that Victorians were paying higher electricity prices than they should. The VDO is part of the Victorian Government's Energy Fairness Plan, which strives to make electricity simple and affordable for all Victorians. The Australian Energy Regulator (AER) has a similar initiative called the Default Market Offer (DMO) in other states and territories.
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VDO is a reference price for retailers
The Victorian Default Offer (VDO) is a reference price for retailers, set by the Essential Services Commission (ESC), to ensure that customers are not overpaying for electricity. The VDO is a capped price for Victorians on a standing offer, which acts as a benchmark for retailers when setting the prices of their plans. Retailers must make the VDO available to customers who request it, but they can also offer contracts that differ from the default offer. The VDO is updated annually on 1 July, and it is not necessarily the lowest price available.
The VDO was introduced in July 2019 after an independent review found that Victorian customers were paying too much for electricity. The VDO standardises a 'fair' price for electricity and falls under the Victorian Government's Energy Fairness Plan, which aims to make electricity simple and affordable for all Victorians. The VDO is part of a larger government initiative to make the retail market easier to navigate and more affordable for households and small businesses.
The VDO is based on the efficient costs of the sale of electricity by a retailer, taking into account wholesale electricity costs, network costs, environmental costs, retail costs, other costs, network losses, and retail operating margins. The ESC reviews the VDO reference price annually, and the VDO rates differ depending on the type of tariff and whether the customer is residential or a small business.
The VDO includes a daily supply charge and usage charges (per kilowatt-hour), and the tariffs differ across distribution regions to reflect the unique costs of providing electricity services in each area. The VDO is the electricity rate baseline, and all market offer discounts will reference it, with providers listing the percentage difference between their market offer and the VDO.
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VDO is a fair price for electricity
The Victorian Default Offer (VDO) is a fair price for electricity. The VDO is a capped price for energy, set by the Essential Services Commission (ESC), for Victorians on a standing offer. The VDO acts as a reference price for retailers setting their plans' prices, ensuring the Victorian energy market is easy to navigate and that customers don't pay too much for electricity.
The VDO is designed to be a simple, trusted, and reasonably priced electricity option that safeguards customers who are unwilling or unable to engage in the market. It is updated for residential and business customers every year on July 1 and will apply until the following year on June 30. The VDO rates differ depending on the type of tariff and whether the customer is residential or a small business electricity customer.
The VDO includes a daily supply charge and usage charges (per kilowatt-hour). Differences in tariffs across distribution regions reflect the unique costs of providing electricity services in each area. The VDO is also the maximum price for homes and eligible small businesses within embedded networks that consume less than 40-megawatt hours of electricity per year.
The ESC determines the VDO prices by taking into account wholesale electricity costs, network costs, environmental costs, retail costs, other costs, network losses, and retail operating margins. The VDO is part of the Victorian Government's Energy Fairness Plan, which aims to make electricity simple and affordable for all Victorians.
The VDO provides Victorian consumers with access to a fair electricity deal, even if they are unable or unwilling to engage in the retail market. It is a trusted electricity price set by the ESC, not energy companies, and ensures that customers have access to a reasonably priced electricity plan.
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VDO is not necessarily the lowest price available
The Victorian Default Offer (VDO) is a capped price for electricity in Victoria, Australia. The VDO is a reference price for retailers setting their plans' prices, ensuring the Victorian energy market is easy to navigate and that customers aren't overpaying for electricity. It is a simple, trusted, and reasonably priced electricity option that safeguards customers who are unwilling or unable to engage in the market.
The VDO is updated annually on 1 July and applies until 30 June of the following year. The Essential Services Commission (ESC) sets the VDO and takes into account various factors such as wholesale electricity costs, network costs, environmental costs, retail costs, and other costs. The VDO acts as a price cap, protecting customers with capped and competitive electricity prices.
However, it is important to note that the VDO does not guarantee the cheapest electricity price. Market offers set by electricity retailers may include discounts and may offer more value. Customers are recommended to actively compare electricity plans and shop around to find the best deal for their needs. The VDO serves as a reference point to compare discounted electricity offers, and electricity providers must show the annual cost difference between their market offer and the VDO.
While the VDO provides a fair electricity deal, it may not always be the lowest price available. Customers are encouraged to explore market offers and use the VDO as a benchmark to determine if they are getting a good deal. By comparing different plans and considering their specific needs, Victorian residents and small businesses can make informed decisions to optimise their electricity costs.
In summary, the VDO is a regulated price for electricity in Victoria, designed to ensure fair pricing and protect customers. While it provides a trusted reference point, it is not necessarily the lowest price available. Customers are advised to compare different offers and consider their individual requirements to find the most suitable and cost-effective electricity plan.
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Frequently asked questions
The VDO is a capped price for energy in Victoria, Australia, for those on a standing offer. It is a reference price for retailers to set their plans' prices, ensuring customers aren't overpaying for electricity.
The VDO is updated annually on 1 July and applies until 30 June of the following year.
The VDO is set and regulated by the Essential Services Commission (ESC).
All electricity Victorian households and eligible small businesses can access the VDO and can opt in or out at any time.
If you live in Victoria and haven't chosen an energy plan, you may be on the VDO. You can check your electricity bill or look up more information on the Victorian Government's energy website.











































